Settlement of a sales order

Settlement of your sales order is usually completed within a few business days. We buy gold and silver coins and bars at the best price in the Netherlands. All our bid prices are based on the current gold and silver price and are automatically adjusted to the most current price every few minutes. 

Once you place the sell order, this price is fixed. If the price rises or falls sharply after your sell order, this will never affect the agreed price. You have the option of dropping off your products, having them picked up or insured shipping via a service point. 

Delivery to the office
You can deliver your precious metal to our office in Baarn on working days from 09.00 to 17.00 by appointment only. If you choose to settle your sales order at the office it is possible to receive the amount in cash or have it transferred to your bank account, we guarantee payment within 48 hours. 

You create the sales order at www.inkoopedelmetaal.nl and indicate that you want to settle it at our office. You will then receive an email to which you can respond with your date and time preference. We will schedule the appointment and you will receive an appointment confirmation from us. On the agreed date and time we will receive you at our office. Your products will be tested for authenticity and then the settlement of your sales order will take place. When settling the transaction at our office, you must bring proof of identity. A copy of this will be made for our records. 

Collection by private courier
Do you have a sales order for a large amount or heavy weight? Then you can choose to have your order picked up by our private courier for a safe and easy transfer. You need to create a sales order via www.inkoopedelmetaal.nl and specify private courier as the shipping method. 

Our planner will contact you within 5 business days to go over the available days for your region and set the appointment. We work with regions, so picking up your package is not always possible right away. Of course, we coordinate the preferred date in consultation with you and you will receive a time frame in advance. When our private courier is on his way to you, you will be informed and you will receive a more specific time of arrival. After picking up your products, the contents of your package will be checked within two business days. Our private courier unfortunately cannot do this on the spot because the test material is too sensitive to be taken along the way. If the contents match your sales order, payment will be processed. 

Collection by house courier
Do you want discreet and secure delivery, but a private courier is not necessary? We recommend the delivery by our specialized home courier. Our home courier is specialized in deliveries with valuable shipments. This means that all drivers are trained, work accurately and discreetly and the delivery is geared to the special product we sell. 

Daytime pick-ups take place on Tuesdays, Wednesdays and Fridays between 8:00 AM and 6:00 PM. After picking up your products, the contents of your package will be checked within two business days. Our house courier unfortunately cannot do this on the spot because the test material is too sensitive to be taken along the way. If the contents match your sales order, payment will be processed. 

Shipping via service point
You can easily send your package to us via a PostNL service point. Creating a sales order is done via www.inkoopedelmetaal.nl. Up to EUR 5.000,- you can choose PostNL service point and for sales orders from EUR 5.000 to 60.000,- you can choose UPS service point. 

We receive your sales order and create the shipping label for you (within office hours). You will receive this shipping label by email along with packing instructions. You bring the package securely packed and with a printed and confirmed label to a service point of your choice. Upon receipt of your package, the contents will be checked for authenticity. If the contents match your sales order, the amount will be transferred to your bank account. If there are any discrepancies, we will contact you. Your package and contents are insured under our insurance policy with this shipping method.

Direct sales from Edelmetaal Beheer Nederland
Have you stored your precious metal at Edelmetaal Beheer Nederland? Then you can easily indicate on the website that you want to sell from storage. You need to create a sales order through our website and indicate Storage EBN as the shipping method. We will arrange with Edelmetaal Beheer Nederland to ship the precious metal to us and you will receive a confirmation.