Pick-up by appointment

You can pick up your order at our office in Baarn or Den Haag. Here we have discreet and secure locations where you can pick up your precious metals. We work with camera surveillance and, in addition, you must identify yourself for the visitor's register.  

We do not keep stock at our offices for security reasons. Therefore, it is only possible to pick up your order by appointment. Please keep in mind it can take a few business days between the time of ordering and your order being ready to be picked up at our office. 

You can choose for payment in cash or by pin. You can indicate the payment method during the placement of your order. Please remember to increase your pin limit in time if you wish to pay by pin. To prevent fraud, some banks require a waiting time of 4 hours before your limit is changed. Cash payments (notes only) are subject to a 1% surcharge.

Opening hours
Our office in Baarn is open Monday to Friday, in Den Haag we are open Monday and Tuesday.
We can be reached by phone from 09:00 to 17:00.
Appointments can be scheduled between 10 am and 4 pm.

For an up to date overview of costs, we refer you to Delivery methods and costs.