Order process

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You can place an order via our website, by e-mail or by telephone.

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 The moment you place the order, the price is fixed and you enter into a payment obligation.

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 You will receive an email confirming your order and payment instructions.


We are pleased to inform you that our website offers a comprehensive selection of gold, silver, and platinum coins and bars. All prices displayed are regularly updated every 3 minutes to ensure that you can purchase precious metals at the most current market rates. Please note that we have set a minimum order value.

In the event that the products you wish to purchase are in stock, we typically dispatch your order within one day after it has been processed. For items that are not currently available, we will provide you with an estimated delivery timeframe.

Upon placing an order, the price is fixed, and the order is processed accordingly. Following receipt of your payment and shipment of the package, you will receive an automated confirmation email from us. It is important to acknowledge that by placing an order, you, as the customer, enter into a payment obligation, while we commit to fulfilling the delivery obligation. Consequently, orders cannot be cancelled once they have been placed.

We are able to ship to most European destinations within a few days. All shipments are fully insured, and a signature is mandatory for package receipt. Shipments within the Netherlands and Belgium are handled by a courier service and typically arrive within one working day.

 You can check our website for current prices and delivery times